Level 5 Certificate/Diploma in Coaching

Overview:

The ILM Level 5 Certificate in Coaching and Mentoring in Management and the ILM Level 5 Diploma for Professional Management Coaches and Mentors aim to provide practising managers with the knowledge, skills and confidence to perform effectively as coaches or mentors as part of their normal work role. In addition the Diploma aims to equip participants seeking to move into a development role within their organisations or to freelance as a management coach or mentor.

Participant Profile:

The Diploma for Professional Management Coaches and Mentors is aimed at participants who will be significantly involved in management coaching/mentoring – within an organisation or as a freelancer. Participants complete the same three mandatory units as in the Certificate above but also complete an additional unit, ‘Undertaking an extended period of management coaching or mentoring in the workplace’. In this practical unit participants will develop and improve their performance as management coaches or mentors, taking around 100 hours to plan, organise and evaluate an extended period of coaching or mentoring. (Please note participants are not required to undertake the Certificate in Coaching and Mentoring in Management as a prerequisite and may join the Diploma for Professional Management Coaches and Mentors directly).

Course outline:

Workshop One: (Two days)

Introduction to ILM and review of ILM requirements.

Coaching models, definitions, theory and application.

Understanding mentoring and coaching within the organisation.

Conditions and requirements for management mentoring and coaching to be successful.

Understanding coaching standards, ethics and the competencies needed to be an effective coach and mentor.

Coaching tools to maximise performance.

Interpersonal, communication and influencing skills needed to build an effective mentoring and coaching relationship.

Building rapport with the client.

Benefits and challenges facing the manager as a coach.

Using coaching to maximise individual and team performance.

2 x Co-supervised coaching sessions: Coaching, being coached and providing feedback.

Workshop Two: (Two Days)

Review of learning and interim coaching sessions.

Using coaching to develop potential and enhance performance.

Planning a coaching/mentoring programme and contracting with the client.

Identifying individual development needs and agree goals in line with organisational, divisional and team goals.

Organising, planning and recording the coaching/mentoring session.

Establishing the review process and closing the contract.

Creating a coaching culture.

Challenges and barriers to coaching and mentoring in the workplace and how to overcome them.

Becoming an effective, ethical and emotionally intelligent coach.

The role of transactional analysis in coaching.

Getting stakeholder buy-in.

2 x Co-supervised coaching sessions: Coaching, being coached and providing feedback.

Workshop Three: (One Day)

Review of learning, coaching feedback and interim coaching sessions.

Using assessment and diagnostic tools to maximise the coaching relationship.

Networking and continuous professional development for future success.

Evaluating the impact and effectiveness of coaching and mentoring in the workplace.

Reflect on own performance to date and develop an action plan to improve own coaching practice.

Co-supervised coaching session: Coaching, being coached and providing feedback.

Portfolio compilation.

All candidates will receive:

1:1 on-going email and telephone support.

Guidance on portfolio compilation, ongoing support, assessment and tutor feedback.