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Coaching for Performance

'Maximising Individual and Team Performance'

Overview

This two day workshop has been designed to help participants to develop a coaching style of management. The workshop will provide them with the skills and knowledge they need to establish a coaching culture that enables everyone in their team to perform to their full potential.

It is a practical, 'hands on', fun session designed to give managers the skills and confidence to use coaching to increase team productivity, morale and performance.

Learning Outcomes

On completion of the workshop, participants will be able to:

  • Explain the benefits of the coaching style of management.
  • Use coaching to help team members find their own solutions, develop their own skills, change their own behaviours and change their own attitudes.
  • Identify their own beliefs, values and barriers and recognise how these influence the way they manage their team.
  • Establish clear performance outcomes for themselves, their team and individuals in the team.
  • Use the Performance Wheel to enhance individual and team performance.
  • Address performance concerns within their teams more confidently.

Content

  • Coaching style of management versus traditional style.
  • Using the OSCAR Coaching Model.
  • Using coaching tools to improve performance.
  • Help team members find their own solutions and take full responsibility.
  • Setting performance outcomes using a simple, easy to use set of tools.
  • Getting the best from all of your team.
  • Getting underneath the surface to uncover the 'real' issues.
  • Actual practice of coaching in a live environment.
  • Build rapport easily and quickly.

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Testimonials

"The training has really helped the business. For example, each day a 747 remains on the ground for maintenance results in a substantial loss of revenue for the airline. Aircraft late from maintenance cause operational rescheduling, additional crew movements and has high potential for the cancellation of flights. Most recently Boeing 747 G-BNLP was proving to be a difficult check and was very likely to be a late delivery. With some great planning from the team you trained (using your OSCAR model in particular) we pulled the job back in line - meaning the first plane out in 2008 was on time - a fantastic start for us! Great team, great training - a fantastic combination!"

Simon Talbot - Head of Engineering
British Airways Maintenance Cardiff

"Our leadership and management development training programmes have been accredited as being a key reason that South Wales Probation Services have moved from 37th in their league table to 18th."

Pam Moss - Head of Training
South Wales Probation Service

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